Shipping policy

Shipping Policy

We take great care in processing and delivering every order. Our aim is to ensure that your products reach you safely and in good condition.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Orders are processed during our regular business days. Processing time may vary depending on product availability, order volume and other operational factors.

2. Shipping & Delivery

Orders are shipped to the delivery address provided by you at the time of checkout.

Delivery timelines may vary depending on your location, courier service, product availability, weather conditions, public holidays and circumstances beyond our control.

The estimated delivery timeline, where applicable, will be communicated during the ordering process or through your order/shipping confirmation.

3. Order Tracking

Once your order has been dispatched, tracking details will be shared with you whenever tracking is available.

You can use the tracking information provided to check the status of your shipment.

If you require assistance with your order, please contact our customer support team with your order number.

4. Shipping Address

Please make sure that your name, phone number, email address and complete shipping address are correct before completing your order.

We are not responsible for delays or failed deliveries caused by incorrect, incomplete or inaccurate information provided at the time of checkout.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible.

5. Delivery Delays

Although we work with our delivery partners to ensure timely delivery, certain delays may occur due to circumstances beyond our reasonable control, including:

  • Adverse weather conditions
  • Public holidays
  • Courier or logistics delays
  • Transportation disruptions
  • Incorrect or incomplete address information
  • Unforeseen operational circumstances

Such delays do not automatically qualify an order for cancellation or refund.

6. Failed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable, the address is incorrect or incomplete, or the courier is otherwise unable to complete the delivery, additional delivery arrangements may be required.

Please ensure that the provided phone number remains reachable during the delivery process.

7. Damaged Package

If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

8. Shipping Charges

Applicable shipping charges, if any, will be displayed during the ordering or checkout process.

Shipping charges may vary depending on the order, delivery location and applicable shipping arrangements.

9. Contact Us

For any shipping or delivery-related questions, please contact us:

Email: shopy900@gmail.com
Phone / WhatsApp: +91 90810 09041
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM

Last Updated: September 2026