Refund policy
Returns & Refunds
We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or eligible product, you may contact us for a return, exchange, or refund as applicable.
Return Eligibility
Products must be returned in their original condition, unused and with original packaging, tags and accessories where applicable.
Damaged or Incorrect Orders
If you receive a damaged or incorrect product, please contact us at shopy900@gmail.com or +91 90810 09041 as soon as possible with your order number and clear photographs of the product and packaging.
Refunds
Once a return is received and inspected, eligible refunds will be processed according to the applicable return conditions and original payment method, where applicable.
Exchanges
Exchanges are subject to product availability and applicable eligibility conditions.
Non-Returnable Products
Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, or other applicable restrictions.
Contact Us
For any return or refund assistance, contact:
Email: shopy900@gmail.com
Phone / WhatsApp: +91 90810 09041
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
Important: Return/refund eligibility, time limits and any applicable charges will be subject to the specific terms communicated for your order.