Privacy Policy

Last Updated: September 2026

We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, create an account, place an order, contact us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Contact Information: Name, email address, phone number, billing address and shipping address.

Order Information: Products purchased, order details, transaction information, returns, exchanges and cancellations.

Payment Information: Payment-related information required to process your order. Payment information may be processed securely through our payment service providers.

Account Information: Information provided when you create or manage an account on our website.

Communication Information: Information you provide when contacting our customer support team.

Technical Information: Information such as IP address, browser type, device information and website usage data may be collected automatically when you use our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Process payments and provide order confirmations.
• Arrange shipping and delivery.
• Provide customer support.
• Process eligible returns, exchanges and refunds.
• Communicate with you regarding your orders and account.
• Improve our website, products and customer experience.
• Detect and prevent fraudulent or unauthorized activity.
• Comply with applicable legal and regulatory requirements.
• Send promotional communications where permitted and where you have provided the appropriate consent.

3. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping and delivery partners, technology providers, customer support services and other service providers.

We may also disclose information where required by applicable law, legal process or governmental authorities.

We do not sell your personal information as part of our ordinary business operations.

4. Shopify

Our online store is powered by Shopify. Shopify provides the technology and infrastructure that allows us to operate our online store and process customer interactions.

Information submitted through our website may be processed by Shopify and other service providers involved in providing our services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

You may be able to manage cookie preferences through your browser or available website settings.

6. Data Security

We take reasonable measures to protect the information we collect against unauthorized access, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes and complying with applicable legal obligations.

8. Your Privacy Rights

Depending on applicable law and your location, you may have certain rights regarding your personal information, including rights to request access, correction or deletion of your information and to manage certain communications.

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

10. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: shopy900@gmail.com
Phone / WhatsApp: +91 90810 09041
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM

Last Updated: September 2026