Cancellation Policy
Cancellation Policy
We understand that sometimes you may need to cancel an order. We will make reasonable efforts to assist with cancellation requests, subject to the processing status of the order.
1. Cancellation Request
If you wish to cancel your order, please contact us as soon as possible after placing the order.
Email: shopy900@gmail.com
Phone / WhatsApp: +91 90810 09041Please provide your Order Number and the reason for cancellation.
2. Before Order Processing
If your cancellation request is received before the order has been processed, we will review the request and, where possible, cancel the order.
Any eligible refund will be processed according to the applicable refund terms.
3. After Order Processing or Dispatch
Once an order has been processed, packed or dispatched, cancellation may no longer be possible.
In such cases, the order may need to be handled according to our Return & Refund Policy.
4. Refund for Cancelled Orders
Where a cancellation is approved and a refund is applicable, the refund will be processed according to the applicable payment method and refund terms.
The time taken for the refund to reflect in your account may depend on your payment provider or financial institution.
5. Promotional or Special Orders
Orders placed under special offers, promotional campaigns or other specific terms may be subject to additional cancellation conditions communicated at the time of purchase.
6. Contact Us
For cancellation-related assistance, please contact:
Email: shopy900@gmail.com
Phone / WhatsApp: +91 90810 09041
Support Hours: Monday – Saturday, 10:00 AM – 6:00 PMLast Updated: September 2026